{"id":1077,"date":"2021-03-23T05:06:30","date_gmt":"2021-03-23T05:06:30","guid":{"rendered":"https:\/\/hikeorders.com\/support\/?post_type=knowledgebase&#038;p=1077"},"modified":"2024-11-20T06:05:36","modified_gmt":"2024-11-20T06:05:36","slug":"auto-charged-scenarios","status":"publish","type":"knowledgebase","link":"https:\/\/hikeorders.com\/support\/help-docs\/accessibility-enabler\/pricing-faq\/auto-charged-scenarios\/","title":{"rendered":"When will I be auto-charged?"},"content":{"rendered":"\n<p>All our plans have a fixed number of page-views and validity. The validity of the plan is either 30 days or 365 days depending on your selection during purchase.&nbsp;<\/p>\n\n\n\n<p>We auto charge you in 2 scenarios&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When the validity of the plan expires&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When less than 6000 page-views are left&nbsp;<\/li>\n<\/ul>\n\n\n\n<p><strong>When the validity of the plan expires&nbsp;<\/strong><\/p>\n\n\n\n<p>We auto-charge you after the validity of the plan expires. This can be every 30 days or 365 days depending upon depending on your plan selection during purchase.&nbsp;<\/p>\n\n\n\n<p><strong>When less than 6000 page-views are left&nbsp;<\/strong><\/p>\n\n\n\n<p>Sometimes few customers end up purchasing the smaller plan than required. Because of this, their website ends up consuming page-views much before the plan expires. In such cases when their account reaches less than 6000 page-views, we auto-charge them again with the same plan as purchased before.\u00a0<\/p>\n\n\n\n<p><strong>Example&nbsp;<\/strong><\/p>\n\n\n\n<p>Say you purchase a plan $72 Plan which gives you 200,000 page-views valid for 30 days. Say your purchase date is 1st Jan 2021. Then your plan is valid up to 1st Feb 2021<\/p>\n\n\n\n<p>We start accounting for your consumption. If your account doesn&#8217;t reach 6000 page-views or less between 1st Jan and 1st Feb, then you will be charged again on 2nd Feb\u00a0<\/p>\n\n\n\n<p>However, if your account reached 6000 page views before 1st Feb, then we auto-charge you for $72 and refill your account with 200,000 page views.\u00a0<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>I wasn\u2019t informed about this before<\/strong><br><\/h5>\n\n\n\n<p>We always make sure to inform you about this before you purchase the plan. We have a screen included in the subscription purchase flow. This screen shows up as soon as you select a plan to purchase. Every customer must click on the \u201cYes, I understand and agree\u201d button before proceeding to other steps of the purchase flow. A screenshot of the same is given below<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"592\" src=\"https:\/\/hikeorders.com\/support\/wp-content\/uploads\/2021\/03\/PreCheckoutAgreemenetScreenAutoCharge-1024x592.png\" alt=\"\" class=\"wp-image-1333\" srcset=\"https:\/\/hikeorders.com\/support\/wp-content\/uploads\/2021\/03\/PreCheckoutAgreemenetScreenAutoCharge-1024x592.png 1024w, https:\/\/hikeorders.com\/support\/wp-content\/uploads\/2021\/03\/PreCheckoutAgreemenetScreenAutoCharge-300x173.png 300w, https:\/\/hikeorders.com\/support\/wp-content\/uploads\/2021\/03\/PreCheckoutAgreemenetScreenAutoCharge-768x444.png 768w, https:\/\/hikeorders.com\/support\/wp-content\/uploads\/2021\/03\/PreCheckoutAgreemenetScreenAutoCharge-1536x888.png 1536w, https:\/\/hikeorders.com\/support\/wp-content\/uploads\/2021\/03\/PreCheckoutAgreemenetScreenAutoCharge.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>All our plans have a fixed number of page-views and validity. The validity of the plan is either 30 days or 365 days depending on your selection during purchase.&nbsp; We auto charge you in 2 scenarios&nbsp; When the validity of the plan expires&nbsp; We auto-charge you after the validity of the plan expires. This can<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","template":"","knowledgebase_cat":[19],"class_list":["post-1077","knowledgebase","type-knowledgebase","status-publish","hentry","knowledgebase_cat-pricing-faq"],"_links":{"self":[{"href":"https:\/\/hikeorders.com\/support\/wp-json\/wp\/v2\/knowledgebase\/1077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hikeorders.com\/support\/wp-json\/wp\/v2\/knowledgebase"}],"about":[{"href":"https:\/\/hikeorders.com\/support\/wp-json\/wp\/v2\/types\/knowledgebase"}],"author":[{"embeddable":true,"href":"https:\/\/hikeorders.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hikeorders.com\/support\/wp-json\/wp\/v2\/comments?post=1077"}],"version-history":[{"count":7,"href":"https:\/\/hikeorders.com\/support\/wp-json\/wp\/v2\/knowledgebase\/1077\/revisions"}],"predecessor-version":[{"id":1337,"href":"https:\/\/hikeorders.com\/support\/wp-json\/wp\/v2\/knowledgebase\/1077\/revisions\/1337"}],"wp:attachment":[{"href":"https:\/\/hikeorders.com\/support\/wp-json\/wp\/v2\/media?parent=1077"}],"wp:term":[{"taxonomy":"knowledgebase_cat","embeddable":true,"href":"https:\/\/hikeorders.com\/support\/wp-json\/wp\/v2\/knowledgebase_cat?post=1077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}